Refund policy

We have a non-return policy due to item being customized.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right within 5 days of product.

Exchanges
Unfortunately, there are no exchanges due to customization of products.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

Due to all items being customized, all sales are final!! If there is A problem with your item(s) please email Taetaeshandmadecrafts@gmail.com within 5 days of receiving your item.